MORE QUESTIONS THAN ANSWERS?

are the products of merchantable quality and fit for purpose?
does the equipment comply with technical standards?
did the goods perform correctly or as advertised?
was the service sub-standard or rogue trader behaviour?
are there technical grounds for a criminal prosecution or a defence?
was the product type approval to specification?
should the faulty product have been recalled, how and at what cost?

PRODUCTS & SERVICES COVERED:

We can help narrow the technical issues and provide impartial, authoritative,,independent analysis, investigation and reporting on a wide range of products and services including:

standards of electrical installation work
toys & play areas
domestic electrical appliance performance & faults
gas safety & carbon monoxide poisoning
counterfeiting investigations